Emergency & Disaster Response
Natural disasters, intensified by climate change, present significant risks across many of the countries where we operate.
As a telecommunications and digital services provider, we play a critical role in supporting national governments and communities during times of crisis. As a signatory to the GSMA Humanitarian Connectivity Charter, we leverage our capabilities to enhance disaster preparedness, strengthen resilience, and facilitate coordination with governments and NGOs.
To remain a reliable pillar of support, our OpCos implement a robust Business Continuity Management (BCM) Framework aligned with ISO 22301 standards, ensuring continuity of service for communities during times of crisis.
Through Axiata Foundation’s Jalinan Kasih Budi programme, along with initiatives led by our OpCos, we also equip employees and volunteers with the training needed to reinforce disaster response and humanitarian aid.
Our OpCos' Disaster Preparedness Efforts in 2024
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Improved BCM measures to ensure sustained business operations while prioritising employee safety during disasters
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Maintained readiness through the RED protocol, which provides structured guidance following BCM activation to support the public
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Continued to support climate resilience for farmers through the Mekong Farm App
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Implemented its Business Continuity Programme (BCP) under ISO 22301:2012, ensuring telecommunications continuity during and after disasters through response plans, resource readiness and disaster recovery simulations
- Aligned our Business Continuity Management Framework with ISO 22301 and implemented it consistently across operations
- Successfully completed its first-year ISO 22301:2019 Business Continuity Management Systems (BCMS) audit in 2024 with zero non-conformities
Emergency & Disaster Response
Natural disasters, intensified by climate change, present significant risks across many of the countries where we operate.
As a telecommunications and digital services provider, we play a critical role in supporting national governments and communities during times of crisis. As a signatory to the GSMA Humanitarian Connectivity Charter, we leverage our capabilities to enhance disaster preparedness, strengthen resilience, and facilitate coordination with governments and NGOs.
To remain a reliable pillar of support, our OpCos implement a robust Business Continuity Management (BCM) Framework aligned with ISO 22301 standards, ensuring continuity of service for communities during times of crisis.
Through Axiata Foundation’s Jalinan Kasih Budi programme, along with initiatives led by our OpCos, we also equip employees and volunteers with the training needed to reinforce disaster response and humanitarian aid.
Our OpCos' Disaster Preparedness Efforts in 2024
-
Improved BCM measures to ensure sustained business operations while prioritising employee safety during disasters
-
Maintained readiness through the RED protocol, which provides structured guidance following BCM activation to support the public
-
Continued to support climate resilience for farmers through the Mekong Farm App
-
Implemented its Business Continuity Programme (BCP) under ISO 22301:2012, ensuring telecommunications continuity during and after disasters through response plans, resource readiness and disaster recovery simulations
- Aligned our Business Continuity Management Framework with ISO 22301 and implemented it consistently across operations
- Successfully completed its first-year ISO 22301:2019 Business Continuity Management Systems (BCMS) audit in 2024 with zero non-conformities
