Our diverse network of suppliers – spanning equipment vendors, infrastructure providers and IT service partners – helps us deliver uninterrupted operations and consistently meet customer needs across our business footprint, making them crucial to achieving our strategic ambitions.
Recognising their importance, we aim to maximise their contribution while minimising supply chain risks by upholding strong ethical and sustainability standards, as outlined in our Supplier Code of Conduct (SCOC). We also prioritise partnerships with local suppliers to help circulate value within national economies, thereby supporting sustainable socio-economic development.
As an extension of our business, all our suppliers are required to adhere to the minimum standards set forth in the Axiata Supplier Code of Conduct.
We are committed to ensuring that our suppliers fully comply with these principles, with exceptions only allowed in special circumstances with the approval of Compliance. Moreover, these principles guide us in our selection of suppliers, ensuring that we actively monitor suppliers’ compliance.
We have mitigation measures in place for non-compliant suppliers who do not adhere to the SCOC, and this includes remedial measures to assist them in meeting compliance requirements.
To minimise risks to our business, potential suppliers undergo comprehensive screening during the onboarding process, including detailed due diligence on relevant information and supporting documents.
Once onboarded, suppliers are regularly assessed for financial stability, operational capabilities, regulatory compliance, and quality standards to mitigate the risk of quality shortfalls, operational disruptions, or other adverse impacts. ESG criteria is also integrated into these evaluations to cover sustainability risk areas such as environmental impact, safety, carbon emissions and social responsibility.
As part of our commitment to supporting local economies and building a diverse supplier base, we closely monitor the proportion of our suppliers that are local and the percentage of our spending allocated to local suppliers across our various OpCo markets.
This offers us flexibility and influence over our supply chain, enabling us to mitigate supply chain risks and better manage our operational footprint while contributing to socioeconomic growth by creating job opportunities in the communities where we operate.
Enhanced support for the local business ecosystem, with 85.1% of total spending directed to local suppliers, up from 69% in 2023.
Our diverse network of suppliers – spanning equipment vendors, infrastructure providers and IT service partners – helps us deliver uninterrupted operations and consistently meet customer needs across our business footprint, making them crucial to achieving our strategic ambitions.
Recognising their importance, we aim to maximise their contribution while minimising supply chain risks by upholding strong ethical and sustainability standards, as outlined in our Supplier Code of Conduct (SCOC). We also prioritise partnerships with local suppliers to help circulate value within national economies, thereby supporting sustainable socio-economic development.
As an extension of our business, all our suppliers are required to adhere to the minimum standards set forth in the Axiata Supplier Code of Conduct.
We are committed to ensuring that our suppliers fully comply with these principles, with exceptions only allowed in special circumstances with the approval of Compliance. Moreover, these principles guide us in our selection of suppliers, ensuring that we actively monitor suppliers’ compliance.
We have mitigation measures in place for non-compliant suppliers who do not adhere to the SCOC, and this includes remedial measures to assist them in meeting compliance requirements.
To minimise risks to our business, potential suppliers undergo comprehensive screening during the onboarding process, including detailed due diligence on relevant information and supporting documents.
Once onboarded, suppliers are regularly assessed for financial stability, operational capabilities, regulatory compliance, and quality standards to mitigate the risk of quality shortfalls, operational disruptions, or other adverse impacts. ESG criteria is also integrated into these evaluations to cover sustainability risk areas such as environmental impact, safety, carbon emissions and social responsibility.
As part of our commitment to supporting local economies and building a diverse supplier base, we closely monitor the proportion of our suppliers that are local and the percentage of our spending allocated to local suppliers across our various OpCo markets.
This offers us flexibility and influence over our supply chain, enabling us to mitigate supply chain risks and better manage our operational footprint while contributing to socioeconomic growth by creating job opportunities in the communities where we operate.
Enhanced support for the local business ecosystem, with 85.1% of total spending directed to local suppliers, up from 69% in 2023.
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