Digitisation & Innovation
The rapid advancement of cloud technology, AI, IoT, 5G, and Edge Computing is transforming industries, enhancing efficiency and reshaping customer experiences.
We are leveraging these cutting-edge technologies to drive operational excellence, empower automation, unlock data-driven decision-making and enhance connectivity – maintaining our competitive edge in the fast-evolving digital landscape. In parallel, we are creating culture that rewards innovation and applying these innovations to drive efficiencies and open new growth avenues for our business.
Transforming Into A Telco-TechCo
Our digitalisation efforts are geared towards driving our transformation into a Telco-TechCo and fulfilling our vision of becoming a leading Converged Connectivity Group in Asia.
This journey is, in turn, driven by three Group-wide initiatives:
Further to this, our digitalisation is underscored by the Group-wide adoption and integration of AI as a core enabler — spanning products and services, assets, and processes — as exemplified by Axiata.AI, our Group-wide AI transformation programme.
Our digitalisation efforts are geared towards driving our transformation into a Telco-TechCo and fulfilling our vision of becoming a leading Converged Connectivity Group in Asia.
This journey is, in turn, driven by three Group-wide initiatives:
Further to this, our digitalisation is underscored by the Group-wide adoption and integration of AI as a core enabler — spanning products and services, assets, and processes — as exemplified by Axiata.AI, our Group-wide AI transformation programme.
Advancing Cyber Resilience in the Digital Age
As part of our cybersecurity strategy, we have introduced HELIOS, a next-generation AI powered threat attribution platform developed to address the growing complexity and sophistication of modern cyber threats across critical industries, including finance, energy, manufacturing, telecommunications, and healthcare.
This innovative platform mitigates business risks, reduces operational costs through automation and strengthens digital trust by ensuring compliance with regulatory and data privacy requirements, reinforcing our leadership in cybersecurity transformation.
Looking ahead, we aim to scale HELIOS across ASEAN and beyond, integrate it with next-generation cloud-native security frameworks, and drive global recognition through additional patents and industry partnerships.
Supporting Enterprise Digital Transformation
Axiata Enterprise, alongside our OpCo enterprise teams, empower businesses to embrace technological advancements in the areas of cloud migration, security services, managed connectivity and SME-based solutions, amongst others.
Digitising businesses by providing seamless connectivity, robust infrastructure, and end-to-end technology solutions
Enabling agile, cost-effective and secure connectivity for digital transformation, and high-speed, low-latency connectivity for industrial sites.
Delivering fully-fledged tracking management, air quality monitoring, and flood monitoring solutions.
Enabling businesses with real-time video intelligence, local private cloud-based storage, monitoring, management and analytics for smarter decision-making.
Enabling agile, cost-effective and secure connectivity for digital transformation, and high-speed, low-latency connectivity for industrial sites.
Supporting businesses to identify strategic locations for better market positioning.
Cultivating Digital Skills and Mindsets
We continuously invest in the digital advancement of our workforce, equipping our people with the skills necessary to drive innovation across the Group.
Some of the key trainings provided at OpCo level in 2024 include:
Group Risk & Compliance Awareness (GRCA) Training
The GRCA Training is part of Axiata Mandatory Compliance Training (AMCT) and covers data privacy, cyber security, risk management, ethics, and whistleblowing, ensuring adherence to compliance standards
In 2024, the training was standardised across the Group and rolled out to all employees.
Smart Digital Internship Programme
The Smart Digital Internship Programme provides students with hands-on experience, digital skills development, and exposure to real-world challenges, with several successful participants going on to join Smart on a full-time basis.
Leadership Academy
The Link Net Leadership Academy is a six-month AI-powered leadership development programme designed to equip employees with the skills needed to lead effectively.
It offers structured learning across three levels: Effective Stewardship (Non-Executive to Executive), Leadership Development (Junior Management), and Managerial Development (Middle Management).
In 2024, 71 employees participated, completing 3,018 learning hours, with tailored training to enhance leadership capabilities and drive organisational growth.
Building Technical Excellence in Data and AI
ADA invests in deepening technical AI skills through targeted certifications in data analytics, machine learning and AI.
Employees undergo rigorous training via strategic partnerships with leading platforms, complemented by business and sales-focused accreditations that strengthen cross-functional expertise and support data-driven client delivery.
Digitisation & Innovation
The rapid advancement of cloud technology, AI, IoT, 5G, and Edge Computing is transforming industries, enhancing efficiency and reshaping customer experiences.
We are leveraging these cutting-edge technologies to drive operational excellence, empower automation, unlock data-driven decision-making and enhance connectivity – maintaining our competitive edge in the fast-evolving digital landscape. In parallel, we are creating culture that rewards innovation and applying these innovations to drive efficiencies and open new growth avenues for our business.
Transforming Into A Telco-TechCo
Our digitalisation efforts are geared towards driving our transformation into a Telco-TechCo and fulfilling our vision of becoming a leading Converged Connectivity Group in Asia.
This journey is, in turn, driven by three Group-wide initiatives:
Further to this, our digitalisation is underscored by the Group-wide adoption and integration of AI as a core enabler — spanning products and services, assets, and processes — as exemplified by Axiata.AI, our Group-wide AI transformation programme.
Our digitalisation efforts are geared towards driving our transformation into a Telco-TechCo and fulfilling our vision of becoming a leading Converged Connectivity Group in Asia.
This journey is, in turn, driven by three Group-wide initiatives:
Further to this, our digitalisation is underscored by the Group-wide adoption and integration of AI as a core enabler — spanning products and services, assets, and processes — as exemplified by Axiata.AI, our Group-wide AI transformation programme.
Advancing Cyber Resilience in the Digital Age
As part of our cybersecurity strategy, we have introduced HELIOS, a next-generation AI powered threat attribution platform developed to address the growing complexity and sophistication of modern cyber threats across critical industries, including finance, energy, manufacturing, telecommunications, and healthcare.
This innovative platform mitigates business risks, reduces operational costs through automation and strengthens digital trust by ensuring compliance with regulatory and data privacy requirements, reinforcing our leadership in cybersecurity transformation.
Looking ahead, we aim to scale HELIOS across ASEAN and beyond, integrate it with next-generation cloud-native security frameworks, and drive global recognition through additional patents and industry partnerships.
Supporting Enterprise Digital Transformation
Axiata Enterprise, alongside our OpCo enterprise teams, empower businesses to embrace technological advancements in the areas of cloud migration, security services, managed connectivity and SME-based solutions, amongst others.
Digitising businesses by providing seamless connectivity, robust infrastructure, and end-to-end technology solutions
Enabling agile, cost-effective and secure connectivity for digital transformation, and high-speed, low-latency connectivity for industrial sites.
Delivering fully-fledged tracking management, air quality monitoring, and flood monitoring solutions.
Enabling businesses with real-time video intelligence, local private cloud-based storage, monitoring, management and analytics for smarter decision-making.
Enabling agile, cost-effective and secure connectivity for digital transformation, and high-speed, low-latency connectivity for industrial sites.
Supporting businesses to identify strategic locations for better market positioning.
Cultivating Digital Skills and Mindsets
We continuously invest in the digital advancement of our workforce, equipping our people with the skills necessary to drive innovation across the Group.
Some of the key trainings provided at OpCo level in 2024 include:
Group Risk & Compliance Awareness (GRCA) Training
The GRCA Training is part of Axiata Mandatory Compliance Training (AMCT) and covers data privacy, cyber security, risk management, ethics, and whistleblowing, ensuring adherence to compliance standards
In 2024, the training was standardised across the Group and rolled out to all employees.
Smart Digital Internship Programme
The Smart Digital Internship Programme provides students with hands-on experience, digital skills development, and exposure to real-world challenges, with several successful participants going on to join Smart on a full-time basis.
Leadership Academy
The Link Net Leadership Academy is a six-month AI-powered leadership development programme designed to equip employees with the skills needed to lead effectively.
It offers structured learning across three levels: Effective Stewardship (Non-Executive to Executive), Leadership Development (Junior Management), and Managerial Development (Middle Management).
In 2024, 71 employees participated, completing 3,018 learning hours, with tailored training to enhance leadership capabilities and drive organisational growth.
Building Technical Excellence in Data and AI
ADA invests in deepening technical AI skills through targeted certifications in data analytics, machine learning and AI.
Employees undergo rigorous training via strategic partnerships with leading platforms, complemented by business and sales-focused accreditations that strengthen cross-functional expertise and support data-driven client delivery.
