Advice from Axiata Group, its Operating Companies and Subsidiaries across ASEAN and South Asia to all our Customers and Stakeholders
In the recent months since the start of the global pandemic known as Covid-19, the Cyber security team within Axiata Group’s Risk and Compliance has observed an unprecedented and alarming rise in the number and variety of cyber-attacks on people targets that play on the situation around the Covid-19 pandemic.
Most of these malicious attacks are targeted on individuals who may not have much experience on using online system or with the tools and services of working remotely and using e-commerce on their Mobile and Web channels.
In line with the recommendation of the Company’s Board of Risk and Compliance Committee, Axiata seeks to raise awareness and focus to some of the common methods being used against our customers and stakeholders.
A high number of websites with the names containing or linked to the Covid-19 crisis have been registered over the last two months. Analysis shows that most of these are malicious in nature with links to other malicious sites with the purpose of collecting user’s personal particulars and deliver malware to the user’s equipment.
Malware is a kind of software that can be installed on a computer, usually without the knowledge of the computer user. These programs can steal passwords, encrypt or delete files, collect personal information or even stop a computer from working.
Examples of Malware:
Phishing and Fake Websites
Phishing attempts to access your personal information such as passwords and details by posing as a trustworthy entity in an electronic communication like email, SMS or social media links.
Run regular antivirus scans and have an up to date antivirus from a reputed company
Regularly patch your computer
Keep Wi-Fi network safe
Two-Factor authentication on your social media accounts