Culture of Integrity

Axiata Group intends to create long-term value, both through its traditional business and innovative adjacencies of new business and market-focused solutions. We conduct our business fairly and in full compliance with all applicable laws and regulations in Malaysia and the region. With the Board setting the tone for corporate culture of ethical conduct throughout the Group, all our employees are subjected to high ethical business standards and guidelines as outlined under the Code of Conduct. The Code serves as a guideline for employee conduct in the workplace, business conduct when dealing with external parties and key issues such as bribery, conflict of interest, insider trading and data integrity.

UI.EP Culture

At Axiata, we are guided by the values of Uncompromising Integrity and Exceptional Performance (UI.EP). We believe in doing the right thing and fulfilling the promise to earn the trust of our stakeholders. We uphold the highest standards of ethical conduct, and demonstrate honesty, fairness and accountability in the relationships with our stakeholders, customers, employees and suppliers. A total of 135 senior participants across the various OpCos have participated in the first round of workshops highlighting our values on Uncompromising Integrity and Exceptional Performance (UI.EP).

All employees have a duty to act with integrity and respect towards their colleagues and customers, and in all our operations. We do not condone unfair treatment or discrimination on any grounds. This applies to anyone working for Axiata whether they are employees, suppliers or contractors.

Grievance and Wistle Blowing Process

We promote an open culture and open-door policy that encourage our people to raise issues to ensure that any behaviour, which excludes or discriminates against individual/or company values, does not go unchallenged. There is no restriction from management to form worker groups and labour unions and, where it is mandatory by law in the OpCos, to have their own unions. We always ensure that sufficient opportunity is given to employees to interact and express their concerns through our employee engagement activities. Each operating company has its own grievance procedures and whistle-blowing policy.